Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website and services provided by Chestnut & Cheer("we," "us," or "our"). By using our website, requesting an estimate, or hiring us, you agree to these Terms.

Business Name: Chestnut & Cheer
Phone: 385-999-NUTS
Email: hello@utah.christmas
License: S330 #14211467-5501

2. Services Offered

We provide residential and commercial holiday lighting services, including seasonal Christmas light installation, permanent lighting, related maintenance, takedown/storage where applicable, and optional gutter cleaning. We are licensed through the Utah Department of Occupational and Professional Licensing (DOPL).

3. Estimates and Pricing

Online and consultation estimates are informational and may be adjusted after a property review. Final pricing is confirmed before work begins. Scope changes may affect price.

4. Payments

Payment terms are provided with your quote or invoice. Deposits may be required for larger projects. Failure to pay may result in suspension of services and lawful collection remedies.

5. Scheduling & Cancellation

Install dates are subject to weather, crew availability, and access to the property. Please provide reasonable notice if you need to reschedule. Late cancellations may incur fees as stated in your agreement.

6. Customer Responsibilities

You agree to provide safe access to the property, disclose known roof or electrical concerns, and ensure pets and obstacles are secured during service.

7. Warranties

Permanent lighting products may include manufacturer or installer warranties as described in your proposal (including multi-year coverage where offered). Seasonal installs include in-season maintenance and bulb replacement as described at the time of sale.

8. Website Use

Content on this website is for general information. We may update services, pricing ranges, and policies without notice. Do not misuse forms, attempt to disrupt the site, or submit unlawful content.

9. Limitation of Liability

To the fullest extent permitted by law, Chestnut & Cheer is not liable for indirect, incidental, or consequential damages arising from use of the website or services, except where prohibited by Utah law.

10. SMS / Text Messaging Program Terms

Program name: Chestnut & Cheer SMS alerts.

Product description: If you opt in by providing your mobile number and checking the SMS consent box on our website, you agree to receive recurring text messages from Chestnut & Cheer at the number you provide. Messages include appointment reminders, quote follow-ups, scheduling updates, customer support, and (if you opt in separately) marketing offers related to Christmas lighting services.

Message frequency: Message frequency varies.

Cost: Message and data rates may apply. Chestnut & Cheer does not charge a separate fee for the SMS program. Your wireless carrier may charge standard messaging and data rates. Carriers are not liable for delayed or undelivered messages.

Opt-out: Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message to unsubscribe. You will receive a confirmation, and no further messages will be sent unless you opt in again.

Help: Reply HELP for help, or contact customer care at 385-999-NUTS or hello@utah.christmas.

Consent is not a condition of purchase. See our Privacy Policy for how we collect, use, and protect mobile numbers and SMS opt-in data.

11. Contact

Questions about these Terms: hello@utah.christmas or 385-999-NUTS. See our Privacy Policy.