Privacy Policy

Introduction

Chestnut & Cheer("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request estimates, communicate with us, or opt in to receive text messages. This policy applies to customers and website visitors in Utah County and Salt Lake County, Utah, and other areas we service.

1. Information We Collect

We collect information necessary to provide holiday lighting services and support, including:

Contact Information — Name, service address, phone number, and email address.

Service Information — Details related to property features, lighting preferences, photos you upload, scheduling needs, and estimate requests.

Website Usage Information — Information automatically collected when visiting our website, such as IP address, browser type, device information, and pages visited, collected through cookies or similar technologies.

Human verification — We may use Cloudflare Turnstile or similar tools to protect forms from automated abuse. These tools may process limited technical data as described in their own privacy policies.

2. How We Use Your Information

• Providing estimates, design consultations, installation, and maintenance
• Scheduling appointments and responding to inquiries
• Communicating service updates, confirmations, and customer support
• Improving our website and services
• Sending marketing messages only when you have opted in

3. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate (for example CRM, hosting, messaging, or payment processors), strictly as needed to deliver services. We may also disclose information when required by law.

4. SMS / Text Messaging

If you consent to receive texts about your quote or services, message frequency varies. Message and data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase.

5. Data Security & Retention

We take reasonable measures to protect personal information. We retain information only as long as needed for business, legal, or operational purposes.

6. Your Choices

You may request access, correction, or deletion of your personal information by contacting us using the details below.

7. Contact Us

Email: hello@utah.christmas
Phone: 385-999-NUTS
Address: 1372 W Center St, Orem UT 84057

See also our Terms of Service and Accessibility Statement.